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Accessories

Shipping

  • Orders are processed and shipped out within 24-48 hours
  • $8.95 flat-rate US shipping or FREE on orders over $75!
  • FREE local pickup is available in Smithfield, Virginia (Choose option at checkout.)

We do our best to ensure your items arrive to you safely but sometimes things happen. If you utilized our Checkout+ feature, rest assured that your package is protected! With package protection, in the event that your package is lost, stolen, or damaged while in transit, we will replace it free of charge. To start a shipping claim, please click here.

Returns

To start a return or exchange, please click here.

  • If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 7 days of receipt)! You can submit a request for a replacement by submitting a return request through our customer portal.
  • Returns must be requested and post-marked to us within 14 days from the date received.Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, not contain any markings from deodorant, make-up or other user damage/wear/tear). Returns are eligible for STORE CREDIT or EXCHANGE only. 
  • For website orders a gift card will be issued to the email address associated with your order. For orders placed through our app, a credit will be issued to your app account. 
  • Sale items and accessories are FINAL SALE and cannot be returned. This includes accessories and other non-clothing items, intimates, and leggings. 
  • If these items are returned, the refund will NOT be processed. 
  • A handling and shipping fee will incur if you wish to have the item returned back to you.
  • Shipping charges (original and return) are the customer’s responsibility.

Pearl's Boutique offers Checkout+ to customers to provide free return shipping. Customers that take advantage of our Checkout+ option will receive a prepaid label through our portal for any returns request. Customers who opt out are responsible for the costs of return shipping. Labels should be purchased through our customer portal.