We offer returns and exchanges within 30 days of receiving your online order or date of purchase. No returns on Sale items. No exceptions.

We want you to be happy with your purchase! If you aren't happy, we aren't happy! Please email us at shop@pearlsboutique.com with any questions or concerns. Merchandise can be exchanged or returned for store credit, refund in the original payment method, or a product of equal value. Merchandise must be returned within 30 days of receiving your online order or date of in-store purchase. All merchandise must be in original condition and be unaltered, unwashed, unworn. Original tags must be attached.

If you are unable to return your merchandise to the store, please ship merchandise to:

Pearl's Boutique

221 Main Street

Smithfield, VA 23430

We recommend that you insure packages for tracking merchandise. We are not responsible for any merchandise lost, stolen, or mishandled in the return process. Please make sure you include contact information with your return. Once the merchandise is received by the store, you will be contacted to see how you want your return processed.